Government Process Reengineering
It is a challenge that every agency faces: trimming budgets while trying to exceed expectations for a higher quality of service and program performance. To accomplish these objectives, agencies must identify opportunities to transform processes and make them as efficient and effective as possible. But they must accomplish this while overcoming resistance to change, which too often slows down the pace of transformation efforts.
LANCOR helps government clients improve existing processes and implement new ones. As a prime contractor, we have the depth of resources and range of experience needed to help build business cases for change, assess organizational readiness, and lead all aspects of agency process re-engineering projects.
Working together with our clients, we eliminate unnecessary or non-value-added tasks, streamline manually intensive processes, and utilize technology to speed up time-to-delivery. We apply change management and communications strategies to encourage the acceptance and adoption of new processes. We also use management reporting tools to demonstrate a return on taxpayer investments and the alignment of transformation efforts with program goals and agency mission. LANCOR Capabilities include:
- Operational Assessment: Assess performance management components at the process, functional, or enterprise level and evaluate linkage to agency goals and objectives.
- Process Improvement and Re-engineering: Design, refine, and implement new functions, operations, and IT processes, including modeling, monitoring, and continuous improvement.
- Organizational Assessment and Design: Assess readiness to embrace and maintain transformation initiatives and support delivery against those goals.
- Roadmaps: Provide a common vision for new operating models and determine management expectations for how quickly maturity can be reached.
- Shared Services: Design or enhance shared services capabilities in order to maximize efficiencies and deliver more value across departments and agencies.
LANCOR’s engagement will deliver the following values:
- Boost operational efficiency and maximize the value of existing resources
- Reduce the cost of complex processes and systems
- Streamline inefficient and manual processes
- Develop a clear vision to support management objectives and strategic goals
- Foster a culture of continuous improvement and sustainability
- Eliminate organizational silos and integrate functional areas
- Implement measurable performance and quality metrics
At LANCOR we believe consulting is all about finding ways to make business more effective and efficient – about giving a source of competitive advantage. We focus on the business needs of our customers and provide solutions based on our expert judgment.